Privacy Policy

Last updated: December 1, 2025

This Privacy Policy describes how 1TWENTY9 ("we", "us", or "our") collects, uses, and shares information when you visit or make a purchase from our website and any related services (collectively, the "Site").

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, as well as certain information that is collected automatically when you use the Site.

Information you provide

Contact details, such as your name, billing and shipping address, email address, and phone number
Order and payment information, such as products purchased and payment method details (payment information is processed by our third party payment processors and is not stored in full by us)
Account information, such as your username and password if you create an account
Communications with us, such as emails, messages, or other correspondence with customer support
Any other information you choose to provide, such as survey responses or contest entries

Information collected automatically

When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Device type and operating system
Referring pages and exit pages
Date, time, and duration of your visit
Pages viewed and links clicked

This information is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain the Site
To process and fulfill your orders, including processing payments, arranging shipping, and sending order confirmations and updates
To communicate with you about your account, orders, or customer service requests
To send you marketing communications, special offers, and newsletters, if you choose to receive them
To personalize your experience on the Site and show content or products that may be relevant to you
To analyze usage and improve the Site, our products, and our services
To detect, prevent, and address fraud or other illegal activities
To comply with legal obligations and enforce our terms and policies

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you signed in
Remember your preferences
Understand how visitors use the Site
Improve performance and user experience
Support marketing and advertising efforts

You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers that help us operate the Site and provide our services, such as website hosting, payment processing, order fulfillment, email delivery, analytics, and marketing tools
Shipping and logistics partners to deliver your orders
Analytics and advertising partners, such as tools that help us understand how visitors use the Site and measure the effectiveness of our marketing
Professional advisors, such as lawyers, accountants, or insurers, where necessary in the course of the services they provide
Authorities or third parties, when required by law, legal process, or to protect our rights or the rights of others
Business successors, in connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business

These third parties are only given access to the information necessary to perform their functions and are expected to protect your information.

5. Marketing Communications

If you sign up for our email list or opt in during checkout, we may send you emails about new products, promotions, and other updates.

You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you unsubscribe from marketing messages, we may still send you non marketing messages relating to your orders or account.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example, we may keep order information for recordkeeping, accounting, and legal compliance.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction or updating of inaccurate or incomplete information
The right to request deletion of your personal information, subject to certain exceptions
The right to object to or restrict certain processing
The right to withdraw consent where processing is based on consent
The right to opt out of marketing communications

To exercise any of these rights, contact us using the details in the "Contact Us" section below. We may need to verify your identity before responding to a request.

If you are located in the European Economic Area, the United Kingdom, or a jurisdiction with similar laws, you may also have the right to lodge a complaint with your local data protection authority.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act or other state laws. You can contact us for more information or to submit a request.

8. Children’s Privacy

The Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us.

9. Third Party Links

The Site may contain links to websites or services that are not operated by 1TWENTY9. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third party sites you visit.

10. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. Any changes become effective when the revised Privacy Policy is posted on the Site.

Your continued use of the Site after any changes are posted means you accept those changes.

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights or update your information, please contact us at:

1TWENTY9
Email: sofieh@mac.com